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Community Cares Partners Emergency Rental Assistance Application Guide

​​Emergency Rental Assistance is Still Here 

Though the moratorium on evictions ended in August of 2021, rental and utility assistance is still available. Community Cares Partners (www.okccp.org) is the only statewide Emergency Rental Assistance Program (ERAP) currently running in Oklahoma. If you find yourself struggling to make your rental payments on-time, or if you have to choose between necessities like food or medicine in order to pay rent on-time this resource can help. There are three criteria for a household to qualify:

  1. Financial hardship due to COVID-19
    • A household member qualifies for unemployment
    • Household has experienced a reduction in household income
    • Had an increase in expenses
  1. Demonstrates a housing risk
    • Past Due Notices, Notice to Quit, or Eviction Summons
  1. Household income limitation
    • At or below 80% Area Median Income (AMI)

*Based on the number of people in the applicant’s household and the annual household income, the applicant’s income must be at or below 80% AMI. To view the AMI chart,click here.

This blog post (including the visuals below), will help you get started on your emergency rental assistance application. If you need in-person assistance with any of these steps, please come see us at the Social Services HUB. We operate our Social Services HUB at the Iron Gate Building (501 W Archer St, 74103) four days a week, Mon-Thu 1pm-4:30pm.

STEP ONE

Before you begin, you will need an active email address that you can access and sign in to (this is primarily to receive the weekly case updates from CCP that they will email). If you don’t have an active email, fear not! You can get a free email account using Gmail. If you have difficulty with this step, we can sign you up for a Gmail account at our Social Service HUB (all you need is a valid phone number). If you are unable to access a phone for verification, we can still assist you by having a friend or family member provide their number as a verification (please note we will need them to be in contact with us during registration to confirm the activation code). Ideally, we would use a number that you have access to and can receive calls/messages on. If you don’t have access to a phone, but you receive Food Stamps or Medicaid, etc. then you can apply for a free cellphone to aid this process. For more information on this program click HERE

 

1. Navigate to your internet browser and go to www.okccp.org

2. Scroll to the bottom of the screen and click “Start Application”

 3. This window will open. Click “Register”

4. Complete the Registration Form as requested. For “Password” it is essential that you pick a password that is easy to remember. Please note this needs to contain a Capital Letter, a Number, and a Special Character, and be at least 12 characters long. Some examples would be: P@ssword123! OR Housing1234!

5. Once you hit “Continue”, you will receive a confirmation email to the address you used in the registration.

6. You will look for an email from no-reply@neighborlysoftware.com, or by searching for “Community Cares Partners” in the search bar. Please note it can take up to 5 minutes to receive the email, however this is usually instantaneous. Once opened click the link that says “clicking here”

  • At this stage you can either follow the link named “Click here to log in” OR if you are completing the form at the Social Services HUB on one of our tablets, you will go back to the tablet to sign in. You can ask a member of our team for assistance if needed

  • Once at the sign in page, simply input the email address and password you used to Register (Please either save these in your browsers email memory or create a note on your phone for ease of access. You will need these to log into your account to check your status. Please note that LTRC do not have access to the CCP Database and cannot provide status or payment updates)

You’re all set! You can now begin your application as a Tenant. Please make sure to follow the correct link to apply. The application takes approximately 35-45 minutes to complete. If you have any questions regarding this process (or you are having trouble in signing up) then please come and see us for in-person Customer Care at our Social Services HUB at Iron Gate, 501 W Archer St, 74103. *Please do not call the Iron Gate Building, they are not affiliated with this program and cannot assist you. You can contact LTRC via 918.218.4138

STEP TWO

Complete the application. Please note, if you do not upload the necessary documents, it will delay your application being processed. You should upload a Photo ID (this does not need to be valid but does need to show your likeness and DOB clearly). The program will accept all forms of Photo ID (including passports) and you DO NOT need to be a citizen to qualify, just a resident of Oklahoma. The main reason for a delay in processing is not having a Landlord Email Address on your application. To ensure direct communication between CCP and your Landlord, it is vital that they have an email address (in order to forward documents for signing and request documents in support of your claim). Often, a simple call to your landlord or property manager is the easiest way to get this information. If you do not have this when applying, then you can update it later, however the application will require an email to be entered into this field before they will approve it. To avoid confusion, we recommend using unknown@unknown.com. Please be aware that this email address MUST be updated ASAP upon completion of the application. Please speak with a member of our team if you have any questions.

STEP THREE

Once you have completed all steps above and confirmed your email, you can log into the Neighborly portal to check your status, update details, and upload supplementary documents. Applying for any resource can seem overwhelming, but we are here to help! If you get stuck on any portion of this process, please come see us in-person. We operate our Social Services HUB at the Iron Gate Building (501 W Archer St, 74103) four days a week, Mon-Thu 1pm-4:30pm where our team are happy to assist in any technology needs, or to answer any question you may have regarding the application process. If you need help with transportation to/from the HUB, or your eviction court date please call/text us at 918.218.4138 to learn more about getting a free digital bus pass.

STEP FOUR

Please note that CCP is no longer accepting applications for Utility Assistance. There are still other programs available in Tulsa that can help with this. Please look at this resource print-out for more information.

 

Tulsa Tenant Advisory Panel (TTAP) – Who We Are​

Who We Are:

Housing Solutions is the lead agency for the Tulsa County HUD funded Continuum of Care (CoC)​. Housing Solutions is a non-profit organization dedicated to building systems that make homelessness rare, brief and non-recurring in Tulsa, OK.

Landlord-Tenant Resource Center (LTRC)

LTRC: Aims to make homelessness rare, brief, and non-recurring by helping those facing housing instability or threat of eviction.

DATA ​:

  • Tulsa county has the 11th highest eviction rate in the country.
  • As of July 2021, Tulsa was at 97% occupancy rate. 
  • If you are evicted, it is extremely difficult to find a new unit to rent. 

Services:

  • LTRC runs The Social Services HUB
  • Rental Assistance
  • Renter’s Rights & Responsibilities
  • Pro Bono Lawyer Referrals
  • Early Settlement Mediation
  • Financial Empowerment
  • Referrals to other needed services through UniteUs

Fair Housing Issues

The Fair Housing Act prohibits (but is not limited to) discrimination based on race, color, national origin, religion, sex (including gender, gender identity, sexual orientation, and sexual harassment), familial status, and disability

If you have any issues with Fair Housing and need to speak to a Lawyer, Legal Aid Services of OK is available at The Oklahoma Center for Equality on Wednesdays from 12-6pm

Further Fair Housing information can be found via our Linktr.ee www.linktr.ee/LTRCTulsa

​For more information and to sign up for this program, please follow this link:

https://forms.office.com/r/S7UBPSPrv0 

Eviction Delay – What it Means for Renters

On Wednesday, January 20th, 2021, the CDC eviction moratorium halting evictions was extended through at least March 31st, 2021. This blog post will explain what the eviction moratorium means for tenants. You can view the full official CDC media statement here.

Summary

The eviction moratorium prohibits a landlord from removing a covered tenant from a residential rental property for non-payment of rent before March 31, 2021. The moratorium prohibits any action by a landlord, owner, or other person to remove or cause the removal of a covered tenant from the residential property for non-payment of rent.

Any action that causes the removal of a covered tenant is defined as an eviction under the moratorium except if the residential property is foreclosed on. This includes legal attempts to evict a tenant, such as filing an eviction, and illegal attempts to evict a tenant, such as locking out a tenant or shutting off utilities.

The eviction moratorium provides only 5 circumstances when a landlord may evict a covered tenant. A landlord may remove a covered tenant who is:

  • Engaging in criminal activity on the premises
  • Threatening the health and safety of other residents
  • Damaging or posing an immediate and significant risk of damage to property
  • Violating a health and safety code or regulation
  • Violating a term of the lease, other than non-payment of rent or fees such as late fees

If your landlord is threatening to evict you or taking any of the actions listed above, you should contact a lawyer immediately for legal advice. You can seek brief legal advice and “know your rights” by calling the Landlord Tenant Resource Center at (918) 218-4138. If you have been served with a summons for notice of eviction that contains a court date you should reach out to Legal Aid and be sure to attend your court hearing.

If you have been served with a summons, do not miss your court date! You should attend the hearing and, if you are not able to speak with a lawyer before your hearing, there are lawyers at the justice center who can provide you with free advice and representation.

Frequently Asked Questions

Do I still have to pay rent?

Yes, you are still required to pay rent. If you are able to make partial payments, you should make your best effort to do so. The eviction moratorium doesn’t “cancel” rent. If you do not pay your rent, you will still owe that amount to your landlord. But a landlord cannot evict you for not paying rent before March 31, 2021. A landlord is also allowed to charge you late fees or other charges for non-payment of rent, but cannot evict you for not paying them.

What properties are covered by the eviction moratorium?

All residential rental properties are covered by the eviction moratorium, not just those properties that were covered by the CARES Act. The eviction moratorium applies to the tenant, not the rental property.

Am I covered by the eviction moratorium?

There are 5 requirements for you to be covered. You must meet all 5 of the requirements.

  1. You are unable to pay full rent. You are covered if you are unable to pay rent due to:
    • Substantial loss of household income,
    • Loss of compensable hours of work,
    • Loss of wages,
    • A lay-off, or
    • Extraordinary out-of-pocket medical expenses.
    • Your loss of income or other hardship does not have to be related to the COVID-19 pandemic.
  2. You must meet income requirements. You are covered if you:
    • Expect to earn no more than $99,000 in annual income for 2020 or no more than $198,000 if you are filing a joint tax return, or
    • Were not required to report any income in 2019 to the IRS, or
    • Received an Economic Impact Payment (stimulus check) under the CARES Act
  3. You are making your best effort to pay rent. You should be making your best effort to make timely, partial payments as your circumstances allow.
  4. You must be making your best effort to obtain all available government assistance for rent and housing. You should try to obtain all available assistance that can be used to pay for your rent and Housing by calling 2-1-1 or visiting here.
  5. You have no other available housing of equal quality and safety. You are covered if an eviction would likely:
    • Make you homeless, or
    • Force you into a congregate living situation (such as a homeless shelter), or
    • Force you into a shared living situation (such as sleeping on a friend or family member’s couch.)
    • You are not forced to accept unsafe or unaffordable housing. Housing is only considered “available” if is unoccupied, safe, and will not increase your housing costs.

What do I need to do next?

If you are covered by the eviction moratorium you must:

  • Sign a declaration under oath stating that you are protected by the moratorium.
  • Give a copy of the signed declaration to your landlord or property manager.
  • Keep a copy of the signed declaration for your records.
  • If an eviction has been filed against you in court, provide a copy of the declaration to the judge at your court date.

The declaration is available on the Housing Solutions website under Tenant Resources. The declaration is signed under oath and under penalty of perjury. If you do not understand anything in the declaration, you should speak with a lawyer before signing it.

I am covered by the eviction moratorium, but my landlord is threatening to evict me anyway. What should I do?

You should speak with a lawyer immediately to get advice and representation. To receive free legal advice and representation, contact:

  • 211: Through 211, the Community Service Council helps connect those in need with housing resources. Call 211 or apply online here.
  • Legal Aid Services of Oklahoma: Provides legal assistance to low-income people in Oklahoma. Call 888-534-5243 or 918-428-4357 or visit Legal Aid for an online intake.
  • Tulsa County Bar Association: Provides free legal assistance during FED/eviction dockets in Tulsa County. For more information please call 918-584-5243.
  • Still She Rises: Provides legal assistance to North Tulsa mothers. Call 918-392-0867 or visit here.
  • Landlord Tenant Resource Center: Provides “know your rights” and basic legal information like what to expect in court. You can visit the Landlord Tenant Resource Center here or call 918-218-4138.

I am not covered by the eviction moratorium and cannot pay my rent. What should I do?

Emergency rental assistance is available for tenants unable to pay their rent due to financial hardship. If you are struggling to pay your rent due to the COVID-19 pandemic, you may qualify for emergency rental assistance from Oklahoma or Tulsa County. To find out about rental assistance programs, call 2-1-1 or complete a request form here.

Eviction Moratorium – What it Means for Landlords

On Wednesday, January 20th, 2021, the CDC eviction moratorium halting evictions was extended through at least March 31st, 2021. This blog post will explain what the eviction moratorium means for landlords. You can view the full official CDC media statement here.

What does the eviction moratorium do? 

The eviction moratorium prohibits a landlord from removing a covered tenant from a residential rental property for non-payment of rent before March 31, 2021.  The eviction moratorium prohibits any action by a landlord, owner, or other person to remove or cause the removal of a covered tenant from the residential property for non-payment of rent.  

Any action that causes the removal of a covered tenant is defined as an eviction under the CDC’s order, except if the residential property is foreclosed on. This includes legal attempts to evict a tenant, such as filing an eviction, and illegal attempts to evict a tenant, such as locking out a tenant or shutting off utilities. 

The eviction moratorium provides only 5 circumstances when a landlord may evict a covered tenant. A landlord may remove a covered tenant who is: 

  • Engaging in criminal activity on the premises 
  • Threatening the health and safety of other residents 
  • Damaging or posing an immediate and significant risk of damage to property 
  • Violating a health and safety code or regulation 
  • Violating a term of the lease, other than non-payment of rent or fees such as late fees 

Removing a tenant for any other reason will violate the eviction moratorium. To see more FAQ’s about the eviction moratorium as answered by the CDC please visit here

Do covered tenants still have to pay rent? 

Yes, the eviction moratorium does not relieve tenants of the obligation to pay rent. Tenants who are not able to pay full the amount of rent should be making partial payments if they are able to do so.  

The moratorium does not “cancel” rent. Tenants will still owe rent for the unpaid months, but cannot be evicted before March 31, 2021 for not paying. 

It also does not prohibit a landlord from charging late fees or other charges related to non-payment of rent. However, a landlord cannot evict a tenant for failing to pay the late fees or other charges related to the non-payment of rent.  

What properties does the eviction moratorium apply to? 

The eviction moratorium applies to all residential rental properties. Even those properties that were not covered by the CARES Act eviction moratorium. The moratorium covers a qualifying tenant, not the rental property.  

When is a tenant covered by the CDC eviction moratorium? 

A tenant must meet 5 requirements to be covered by the eviction moratorium: 

  1. The tenant cannot pay full rent.

The tenant is covered if they cannot pay full rent due to financial hardship, including: 

      • Substantial loss of household income,  
      • Loss of compensable hours of work, 
      • Loss of wages,  
      • A lay-off, or 
      • Extraordinary out-of-pocket medical expenses. 
      • The hardship does not have to be related to the COVID-19 pandemic. 
  1. The tenant meets income requirements.

The tenant is covered if they:  

      • Expect to earn no more than $99,000 in annual income for 2020 or no more than $198,000 if you are filing a joint tax return, or 
      • Were not required to report any income in 2019 to the IRS, or 
      • Received an Economic Impact Payment (stimulus check) under the CARES Act 
  1. The tenant is making their best effort to pay rent.

The tenant should be making their best effort to make partial payments as their circumstances allow. If a tenant’s circumstances do not allow them to make partial payments, they can still meet this requirement and be covered by the eviction moratorium.  

  1. The tenant must make their best effort to obtain all available government assistance for rent and housing.

The tenant should try to obtain all available assistance, including: 

      • Calling 2-1-1 or visiting here.  
  1. The tenant has no other available housing.

The tenant is covered if an eviction would likely:  

      • Make them homeless, or 
      • Force them into a congregate living situation (such as a homeless shelter), or  
      • Force them into a shared living situation (such as sleeping on a friend or family member’s couch.)  

Housing is only considered “available” if it is unoccupied, safe, and will not increase the tenant’s housing costs. A tenant cannot be forced into housing that is unsafe, unaffordable, or would force them into a shared living situation.

What must a tenant do if they are covered? 

If a tenant is covered, they must sign a declaration under oath stating that they are covered and give you a copy of the signed declaration.  

The declaration is available on the Housing Solutions website under Landlord Resources. 

As a landlord, you must tell a tenant in writing the name and address of the manager, owner, property manager, or other person who must accept written notices such as this declaration from a tenant. If that person has changed, you should give an updated written notice to your tenants so your tenants can provide the declaration to the correct person.  

What happens if a landlord violates the eviction moratorium? 

A landlord who violates the eviction moratorium is subject to criminal penalties, including fines and jail time. Violations will be prosecuted by the United States Department of Justice.  An individual landlord violating the order may receive: 

    • A fine of up to $100,000, one year in jail or both 
    • If the violation results in a death, the fine can be increased to up to $250,000 

An organization violating the order may receive: 

    • A fine of up to $200,000 per violation 
    • If the violation results in a death, the fine can be up to $500,000 per violation 
I’m struggling to pay my bills because my tenant isn’t paying rent. What can I do if I cannot evict them? 
  1. Request Mediation:  
    • You can request free mediation services from the Early Settlement Mediation Program to resolve disputes with your tenant, including non-payment of rent.  
    • Call 918-596-7786 or complete an intake form available here 
  2. Apply for Rental Assistance:  
    • Landlords can find out about additional rental assistance programs by calling 2-1-1 or visiting here. 
  3. Talk to Your Mortgage Servicer:  
    • Your property may qualify for protections under the foreclosure moratorium 
    • If you are struggling to pay your mortgage due to loss of rental income, you should speak with your loan servicer. 
    • You may be entitled to a forbearance, which allows you to temporarily suspend or reduce your monthly mortgage payments.
  4. Talk to a Lawyer
    • If you have questions about what your rights and obligations are as a landlord, you should speak with a lawyer. 
    • If you are not currently represented, brief legal advice and “know your rights information” is available through the Landlord Tenant Resource Center at 918-218-4138. 
    • The Tulsa County Bar Association (TCBA) Lawyer Referral Program can refer you to a lawyer who will advise you on what your rights are, what legal options are available to you and, if necessary, arrange for further legal work. To contact the TCBA Lawyer Referral Program, call 918-587-6014 or visit here.

Eviction Delay Through

Eviction Moratorium – What it Means for Landlords January 27, 2021 | Shandi Campbell, LTRC Director On Wednesday, January 20th, 2021, the CDC eviction moratorium halting evictions was extended through at least March 31st, 2021. This blog post will explain what the eviction moratorium means for landlords. You…